E-Commerce & FBA
Better Support can employ customer support teams that create brand ambassadors. These are the people who turn lookers into shoppers, and shoppers into avid supporters of their favorite brands.
E-Commerce Software Integration
We connect with the CRM system and chat platform of your choice. Don’t worry if you don’t have a support system in place yet, we will implement the best solution for you.
Quick Response Rates
Your team members respond quickly to every ticket you receive assisting your customers with shipping, refunds, cancellations and billing.
Consistent Customer Experience
We ensure to match with your brands tone of voice to have consistent customer experience.
Custom Teams According to Your Needs
We hand pick team members that have experience with Shopify and Magento.
Build a Loyal Customer Base
We optimize your digital customer experience so that you will enhance your relationship with your customers.
Scale Up Your FBA Business
Better Support team members have worked with FBA companies, we will assist you to scale your business quickly and improve your reviews on Amazon.
We don’t just think about ourselves as providing support; we’re strategic partners for our clients’ success from forecasting peak seasons right down to improving CSAT scores by revamping knowledge bases.
Passion & Commitment
Our experts fully immerse themselves in your company, becoming part of your team as they represent you with passion and commitment to living out your values each day on every platform available (email, chat or social media).