Scalable Outsourcing for SaaS & E-Commerce Teams

Scalable Outsourcing for SaaS &
E-Commerce Teams

Are you overwhelmed by the high volume of emails, customer support tickets, technical support inquiries and aim to get on top of your backlog? Having a hard time finding quality talent within your budget?
At Better Support, we will help you to take these off your plate so that you can focus on other aspects of your business.

Why Partner With Better Support?

Confidentiality and Security

With end to end encryption, you don't have to worry about the security of your data.

Experienced Cost Effective Staffing

Reduce operating expenses by outsourcing and have a team that prioritize your business needs.

Omni Channel

Have a scalable omnichannel service with Better Support. We deliver customer support through email, chat, voice, text and social media.

Extension of Your Team

Our dedicated team members at Better Support would work as an extension of your current team.

Talent Management

We coordinate schedules, day off requests and sick days and manage all HR aspects of your extended team.

24/7/365 Support

Our team members are available 24/7 making sure they cover all your needs and hit your KPI’s. You can increase your coverage as needed.
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With both shared and dedicated options, you can choose a plan that addresses your needs.
Having Better Support as your partner, you can decrease overhead costs and focus on other aspects of your business.
Sign up now and meet your Better Support team member in as little as one week.

How Does It Work?

Tell Us Your Needs

Identify important company goals and discuss how Better Support can solve your biggest challenges.

Get A Quote

Whether you choose our shared or dedicated model, we will create a custom quote for your specific needs and design.

Interview Process

Our recruiters hand pick best candidates according to your needs.

Onboarding

Meet your team members as we set up all systems.

Go Live

You have full control and visibility into our services.

Monthly Reports

Receive monthly reports, KPI results as we analyze interactions with your customers. Our customer success manager will make sure that everything is on track.

Hire a support
operation that
grows with you

Our goal is to find the best team members for your needs. As you grow, Better Support will help you scale up your operations.

Quick Onboarding

Meet your Better Support team members in as little as one week.

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Our partners love us, and you will too.

Grow smart with Better Support.

With Better Support, you don't have to overwhelm yourself with a flood of emails and inquiries from customers. Hire an in-house team to clear your inbox on demand so that you can focus on other aspects of your business!

With Better Support, you don’t have to overwhelm yourself with a flood of emails and inquiries from customers. Hire an in-house team to clear your inbox on demand so that you can focus on other aspects of your business!