Scalable Outsourcing for SaaS & E-Commerce Teams
Are you overwhelmed by the high volume of emails, customer support tickets, technical support inquiries and aim to get on top of your backlog? Having a hard time finding quality talent within your budget?
At Better Support, we will help you to take these off your plate so that you can focus on other aspects of your business.
Why Partner With Better Support?
Confidentiality and Security
With end to end encryption, you don't have to worry about the security of your data.
Experienced Cost Effective Staffing
Reduce operating expenses by outsourcing and have a team that prioritize your business needs.
Have a scalable omnichannel service with Better Support. We deliver customer support through email, chat, voice, text and social media.
Extension of Your Team
Our dedicated team members at Better Support would work as an extension of your current team.
We coordinate schedules, day off requests and sick days and manage all HR aspects of your extended team.
Our team members are available 24/7 making sure they cover all your needs and hit your KPI’s. You can increase your coverage as needed.
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With both shared and dedicated options, you can choose a plan that addresses your needs.
Having Better Support as a partner, companies can decrease overhead costs and focus on other aspects of their business.
Sign up now and meet your Better Support team members in as little as one week.
How Does It Work?
Tell Us Your Needs
Identify important company goals and discuss how Better Support can solve your biggest challenges.
Get A Quote
Whether you choose our shared or dedicated model, we will create a custom quote for your specific needs.
Our recruiters hand pick best candidates according to your needs.
Meet your team members as we set up all systems.
You have full control and visibility into our services.
Receive monthly reports, KPI results as we analyze interactions with your customers. Our customer success manager will make sure that everything is on track.
Hire a support
grows with you
Onboard remote employees or teams seamlessly and efficiently. We manage all the complicated administration behind the scenes. Meet your Better Support team members in as little as one week.